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TDC is committed to provide all sorts of tech-support for its
own software like CASTeR as well as the other software dealt by TDC.
This includes the software by Research Engineers International (REI)
as well.
Our commitment towards our software extends far beyond the mere delivery
of programs. The REI software and those exclusively developed by TDC
are updated on a regular basis, reflecting the results of continuing
research and development.
All TDC products come with 180 days free technical support and
free upgradation. But as per the requirements of the customer this
support can be extended to 365 days.
For obtaining the technical support, customers are required to give
the following information listed below.
Who gets the support:
Tech-Support is available to only those end-users who are under
warranty or covered under Annual Maintenance Contract (AMC)
scheme.
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Our Support Desk is always available on
e-mail/phone.
Our Support Desk Phone no - 91 33 24403599, 9830277706 (Mobile)
e-mail- support@tdcindia.com
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